Start with the questions that change a guest’s plans
Write your wedding website FAQ around decisions, rather than everything you happen to know about the wedding. A guest choosing transport needs an arrival time and an address. Someone arranging childcare needs to know whether children are invited. A dress-code label is less useful than knowing the ceremony is outside on grass.
Review the messages you have already received and group repeated questions. Put the answer where a guest would expect it, using a heading such as “Where should we park?” rather than a vague “A few details”. If the answer is not confirmed, say what is still being arranged and when you expect to update it.
Separate arrival information from the full schedule
Explain the time guests should arrive as well as the ceremony start time. If the ceremony and reception have different locations, give an address for each and explain the transfer. A simple sequence helps: arrive, ceremony, travel, reception. Guests should not have to infer which time applies to which place.
Travel answers should name the useful detail: the correct entrance, parking arrangements, a shuttle meeting point or the location of a hotel block. For example: “Please arrive at [entrance] by [arrival time]. The ceremony begins at [start time].” Verify transport and venue information with the people providing it before publishing.
- Arrival: entrance, recommended arrival time and where to go first.
- Travel: parking, shuttle arrangements and transfers between locations.
- Accessibility: known practical arrangements and a contact for individual questions.
Answer invitation questions without exposing guest details
State your general approach to children, companions and extra events, but direct guests to their own invitation for who is included. A public FAQ is not the place to publish a rehearsal-dinner guest list or an individual’s private RSVP link. Avoid wording that appears to invite every website visitor to every part of the weekend.
Keep the tone warm and definite: “Please refer to the names on your invitation for everyone included.” If a guest’s circumstances need a conversation, answer them directly. In HeyVite, a wedding website can carry the shared schedule and FAQ; guest-specific invitation links still need to be shared with their intended recipients.
Make clothing, meals and replies easy to act on
Explain dress guidance in practical terms alongside the dress-code name. Mention an outdoor setting, uneven ground or an expected change of clothes if those details affect a guest’s choices. Give the RSVP deadline and explain where guests should record meal selections or dietary requirements, rather than collecting those answers through several channels.
A clear answer might read: “Please reply using your invitation by [deadline]. Add each attending guest’s meal selection there, and contact [host contact] about any arrangements you need to discuss.” Confirm requests with the relevant supplier; recording a need in a form does not itself confirm an accommodation.
Test the FAQ as someone who has never seen the venue
Open the page on a phone and look for the address, arrival time and RSVP instructions without using your memory. Ask a person outside the planning group to do the same. Move an answer higher if they keep missing it, and remove duplicate instructions that could disagree after an update.
Give one current contact route for questions the page does not answer. When a plan changes, update the shared answer first and then notify the affected guests. That keeps the website useful when someone returns to it on the day, instead of making an old screenshot the most reliable version of the plan.
Frequently asked questions
What should be in a wedding website FAQ?
Cover arrival times, locations, travel, dress, who is invited and how to RSVP. Add other questions only when the answer helps guests make a decision or prepare for the day.
Should the FAQ list every wedding-weekend event?
Only describe events appropriate for that audience. Use each guest’s invitation for their personal schedule, and avoid making a limited dinner or brunch appear open to everyone.
Can a wedding FAQ replace a private invitation?
The FAQ explains shared logistics. The invitation identifies the people invited and gives them their own reply route. Keep those roles clear, even when guests can access both from the same event.